Weofly Edge 2 Smartwatch

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Q:How to connect the smartwatch with smartphone?
A:Scan the QR code on the watch/user manual or search and download the "Weofly Fit" app from the iOS App Store or Google Play.
Ensure that the do-not-disturb mode on the watch is turned off. Bring the watch as close as possible to your phone and turn on the phone's Bluetooth.
In the "Devices" interface of Weofly Fitpro App, click on "Add Device" → "Select Device" → "Connect Device."

Q: Why can't my smartwatch receive notifications from my phone?
A: First, you need to pair the watch with the corresponding phone app(Weofly Fitpro). And, in the app settings (Weofly Fitpro), allow notifications from the specified phone app.Please make sure to also enable notification permissions for the app from which you want to receive alerts in your phone settings. In attention, disable the "Do Not Disturb" mode on the watch.

Q:Is the charging cable or charger included?
A:Yes, you can find a charging cable in the box.

Q:What the size of watch strap?
A:24mm watch straps are universally compatible.

Q:Can Download Apps on this smartwatch?
A:Sorry, it's not supported.

Q:Can i swim with wearing this smartwatch?
A:yes, it supports 3 ATM (30 meters) waterproof

Q:Can i use the smartwatch to make a payment?
A:No, not supported

Q: Why is the weather information not syncing between the watch and the phone?
A: Due to varying weather data sources in different regions, the watch and phone weather info may not sync in some areas. This is not a problem with the watch, and it remains fully functional. We'll address this in future firmware updates.

Q:Can the watch track steps and calories?
A:Yes，it's supported

Q:Can the watch set the time and date?
A:No, you can't, it needs to be connected with smartphone, after connecting to the phone, the watch automatically synchronizes the phone's time and date.

Q:What mobile operating system versions are compatible with the watch?
A:iOS 9.0 above (iPhone 5S above) / Android 4.4 above

Q:Why can't my smartwatch make calls or hear call sounds?
A:You need to first connect the mobile app and select the applications from which you want to receive messages. Make sure the "Do Not Disturb" feature is also turned off.

Q:Why can't my smartwatch power on?
A:Please check if the smartwatch has battery power. You can try charging it using the charging cable. If it doesn't charge properly, please contact customer service at service@weofly.com.

Q:Does the smartwatch support camera function?
A: No, it does not have standalone camera functionality. It can connect to a smartphone and control the phone remotely to take photos.

Q:What should I do if the smartwatch's pedometer, heart rate monitor, or other functions are not working properly?
A:Please try resetting the watch to factory settings first.(setting-system-reset)

Q:Can the watch play music?
A:Yes, you can play music by connecting through a smartphone app. Make sure to open "Phone audio" or "Media audio" in Settings > Sound & Vibration, ensuring that "Do Not Disturb" is turned off.